- Mon to Fri: 8:00am – 5:00pm | Training Hours By Appointment
Our website address is: https://kmwellnesscenter.com
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help with spam detection.
An anonymized string created from your email address (hash) may be provided to the Gravatar service.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We collect information entered in our contact forms for customer service purposes. This information may include your name, email address, phone number, and any other details you provide.
When you sign up for our newsletter or enter your email and/or phone number in our quote and contact forms, you consent to receive email and SMS communications from us for marketing purposes. You can opt out of these communications at any time.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
“Our website uses Google Analytics 4 to collect information about the use of our site. Google Analytics collects information such as how often users visit our site, what pages they visit when they do so, and what other sites they used prior to coming to our site. We use the information we get from Google Analytics to improve our website. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. Google’s ability to use and share information collected by Google Analytics about your visits to our site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.”
“Our website utilizes the Meta Pixel (formerly known as the Facebook Pixel) and Dataset, which are tools provided by Meta Platforms, Inc. This pixel helps us measure the effectiveness of our advertising by understanding the actions people take on our website. The Meta Pixel may collect or receive information from your devices when you interact with our website, which is used to ensure that our advertising is seen by our target audience. You can learn more about Meta Pixel and your privacy settings on Meta’s Privacy Policy.”
“We also use Google Ads remarketing service to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This remarketing is done through Google Ads, which uses cookies to serve ads based on someone’s past visits to our website. Information about how you can opt out of Google’s use of cookies is available by visiting Google’s Ads Settings.”
“By using our website, you consent to the processing of data about you by Google, Meta, and other advertising services in the manner and for the purposes set out above. You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Google Ads Settings page. Furthermore, you can opt out of third-party vendor use of cookies by visiting the Network Advertising Initiative opt-out page.”
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
For Questions, Concerns, or Data Requests:
If you have any questions, concerns, or requests related to your personal data and our privacy practices, please contact us using the details below. We are committed to addressing your privacy-related inquiries and concerns promptly and effectively.
Data Access and Correction Requests:
You have the right to access the personal data we hold about you and to request corrections to any inaccuracies. Please direct these requests to the contact details provided above. We will respond to your request in accordance with our obligations under applicable data protection laws.
Feedback and Complaints:
We welcome your feedback regarding our privacy practices. If you have any complaints or suggestions, please let us know through the contact details mentioned above. We strive to continuously improve our privacy practices and value your input.
“Our commitment to data security is paramount. We implement a variety of security measures to maintain the safety of your personal information. These include using secure servers, encrypted network communications, regular software updates, and comprehensive malware protection. Our staff are trained in data protection best practices, ensuring your data is handled securely.”
“In the unlikely event of a data breach, we have established procedures to ensure prompt and effective response. This includes immediate identification and isolation of the breach, assessment of the impacted data, and notification to all affected parties in accordance with legal requirements. We will also conduct a thorough investigation to prevent future occurrences and comply with all regulatory reporting requirements.”
“We receive data from third-party services including Mailchimp. Mailchimp is used for our email marketing campaigns, and it provides us with analytical data about the performance of these campaigns.”
“Our website may use automated decision-making processes for purposes such as personalizing user experience and targeting marketing efforts more effectively. For instance, user interactions with our website and responses to email campaigns (via Mailchimp) may inform automated decisions in tailoring content and offers. However, these processes do not result in any legal effects or significantly affect individuals.”
“We adhere to industry-specific regulatory requirements which govern the handling and use of personal data. This includes compliance with the General Data Protection Regulation (GDPR) for our European users, and other applicable data protection laws. We are committed to maintaining high standards of data privacy and security in all our operations.”
Suggested text: In our efforts to continuously improve our services and customer experience, we use Yext’s Review Generation tool. This tool assists us in collecting and managing reviews from our customers.
When you submit a review through our platform or third-party sites integrated with Yext, we collect the data provided in your review, including your name, email address, and the content of your review. This information is used to better understand customer feedback, improve our services, and publicly display testimonials on our site or in our marketing materials.
Your reviews, along with any associated data, may be shared with Yext for processing and analysis. Yext’s privacy policy can be accessed here. We do not share this information with any other third parties, except as required for processing or as required by law.
Review data and associated metadata are retained as long as they are relevant to our business purposes or until a request for deletion is received from you.
You have the right to request an exported file of the personal data we hold about you, including data collected through our review generation process. You can also request the deletion of any personal data we hold about you. Please note that we may need to retain certain information for legal or administrative purposes, such as record keeping or to complete transactions.
We may utilize automated spam detection services to monitor and filter review content. This is to ensure the authenticity and relevance of the reviews we collect and display.
OUR LEGAL RESPONSIBILITIES
We are required by law to give you this notice. It provides you on how we may use and disclose protected health information about you and describes your rights and our obligations regarding the use and disclosure of that information. We shall maintain the privacy of protected health information and provide you with notice of our legal duties and privacy practices with respect to your protected health information.
We have the right to change these policies at any time. If we change our privacy policies, we will notify you of these changes immediately. This current policy is in effect unless stated otherwise. If the policy is changed, it will apply to all your current and past health information.
You may request a copy of our notice any time. You may contact KMC Wellness center at 8623 N. Loop Dr., El Paso, TX 79907 at any time to request a copy of this privacy policy.
HOW WE MAY USE OR DISCLOSE YOUR PROTECTED HEALTH INFORMATION
The following examples describe ways that we may use your protected health information for your treatment, payments, healthcare operations etc. but please be advised that not every use or disclosure in a particular category will be listed.
Treatment: We may use and disclose your protected health information to provide you treatment. This includes disclosing your protected health information to other medical providers, trainees, therapists, medical staff, and office staff that are involved in your health care.
For example, your medical provider might need to consult with another provider to coordinate your care. Also, the office staff may need to use and disclose your protected health information to other individuals outside of our office such as the pharmacy when a prescription is called in.
Payment: Your protected health information may also be used to obtain payment from an insurance company or another third part. This may include providing an insurance company your protected health information for a pre-authorization for a medication we prescribed.
Health Care Operations: We may use or disclose your protected health information in order to operate this medical practice. These activities include training students, reviewing cases with employees, utilizing your information to improve the quality of care, and contacting you be telephone, email, or text to remind you of your appointments.
If we have to share your protected health information to third party “business associates” such as a billing service, if so, we will have a written contract that contains terms that will protect the privacy of your protected health information.
We may also use and disclose your protected health information for marketing activities. For example, we might send you a thank you card in the mail with a coupon for specialized services or products. We may also send you information about products or services that might be of interest to you. You can contact us at any point to stop receiving this information.
We will not use or disclose your protected health information for any purpose other than those identified in this policy without your specific, written Authorization. You may give us written authorization to use your protected health information or to disclose it to anyone for any purpose. You can revoke this authorization at any time but will not affect the protected health information that was shared while the authorization was in effect.
Appointment reminders: We may contact you as a reminder that you have an appointment for your initial visit, follow up visit, or lab work via text, phone or email.
Others Involved in Your Health Care: We may disclose protected health information about you to your family members or friends if we obtain your verbal agreement to do so, or if we give you an opportunity to object to such a disclosure and you do not raise an objection. For example, we may assume that if your spouse or friend is present during your evaluation, that we can disclose protected professional information to this person. If you are unable to agree or object to such a disclosure, we may disclose such information as necessary if we determine that it is in your best interest based on our professional judgment if there is an urgent or emergent need.
Research; We will not use or disclose your health information for research purposes unless you give us authorization to do so.
Organ Donation: If you are an organ donor, we may release protected health information to organizations that handle organ procurement or organ, eye or tissue transplantation if it is necessary to facilitate this process.
Public Health Risks: We may disclose your protected health information, if necessary, in order to prevent or control disease, report adverse events from medications or products, prevent injury, disability or death. This information may be disclosed to healthcare systems, government agencies, or public health authorities. We may have to disclose your protected health information to the Food and Drug Administration to report adverse events, defects, problems, enable recalls etc. if required by FDA regulation.
Health Oversight Activities: We may disclose protected health information to health oversight agencies for audits, investigations, inspections or licensing purposes. These disclosures might be necessary for state and federal agencies to monitor healthcare systems and compliance with civil law.
Required by Law: We will disclose protected health information about you when required to do so by federal, state and/or local law.
Workman’s compensation: We may disclose your protected health information to workman’s comp or similar programs.
Lawsuits: We may disclose your protected health information in response to a court action, administrative action or a subpoena.
Law Enforcement: We may release protected health information to a law enforcement official in response to a court order, subpoena, warrant, subject to all applicable legal requirements.
YOUR RIGHTS REGARDING YOUR PROTECTED HEALTH INFORMATION
Access to medical records: You have the right to access and receive copies of your protected health information that we use to make decisions about your care. You must submit a written request to obtain your protected health information to the individual listed at the end of this privacy policy. We reserve the right to charge you a fee for the time it takes to obtain and copy the protected health information and provide it to you.
Amendment: If you believe the protected health information, we have about you is incorrect or incomplete, you may ask us to amend the information You will need to submit a written request on why you feel the health information should be amended. We may deny your request to amend if you did not send a written request or give a reason on why it should be amended. If we deny your request, we will provide you a written explanation. We may deny your request if we believe the protected health information is accurate and complete.
Accounting of Disclosures: You have the right to receive a list of instances in which we disclosed your personal health information unless the disclosure was used for treatment, payment, healthcare operations, was pursuant to a valid authorization and as otherwise provided in applicable federal and state laws and regulations. You must submit a written request to obtain this “accounting of disclosures” to the individual listed at the bottom of this policy. After your request has been approved, we will provide you the dates of the disclosure, the name of the individual or entity we disclosed the information to, a description of the information that was disclosed, the reason why it was disclosed, and any additional pertinent information. This information may not be longer than (STATUTE OF LIMITATIONS) years ago prior to the date the accounting is requested. We reserve the right to charge a reasonable fee for this process.
Restriction Requests: You have the right to request a restriction or limitation on the protected health information we use or disclose about you for treatment, payment, or healthcare operations. We shall accommodate your request except where the disclosure is required by law. We require this be a written request submitted to the individual at the end of this policy.
Confidential Communication: You have the right to request that we communicate with you about healthcare matters in a certain way and at a certain location. We must accommodate your request if it is reasonable and allows us to continue to collect payments and bill you.
Paper copy of this notice: You may request a hard copy of this practice policy if you reviewed and signed it via electronic means. To obtain this copy, contact the individual at the end of this privacy policy.
Complaints: If you believe your privacy rights have been violated, you may file a complaint with our office. You also file a complaint with the U.S. Department of Health and Human Services. We will provide you with the address to file your complaint with the U.S. Department of Health and Human Services upon request.